Smart Configurator loading takes forever - e2studio_202010

I have just installed e2studio Version: 2020-10 (20.10.0), Build Id: R20200923-0905

While creating Smart Configurator project, the following takes forever



Does anyone have same problem?

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  • >> Do you mean this is a known issue and Renesas is investigating it?
    We are unsure about the root cause of the slow down but yes we are looking into it.

    >> I tried with previous versions of e2studio (v7.80, v7.70, etc), no issue loading Smart Configurator

    This might be a good clue. May I ask about how much system RAM your machine has?

    System RAM requirements are higher for the 64-bit e2 studio. So if it is marginal - then this might the cause.
    If you could mention the RAM size on your machine and perhaps see if other applications are running that are utilizing high memory usage - please check the Windows system resources at this point.

    Just FYI, Please see the system requirements here:

    For Windows 64-bit version

    IBM PC/AT compatible
    Windows® 10 (64-bit version)
    Windows® 8.1 (64-bit version)
    Memory capacity: We recommend 8 GB or more. At least 4 GB.
    Capacity of hard disk: At least 2 GB of free space.
    Display: Graphics resolution should be at least 1024 x 768, and the mode should display at least 65,536 colors.
    Interface: USB 2.0
    Microsoft Visual C++ 2010 SP1 runtime library *1
    Microsoft Visual C++ 2015-2019 runtime library *1